{"id":9108,"date":"2024-11-11T13:04:21","date_gmt":"2024-11-11T13:04:21","guid":{"rendered":"https:\/\/zeleniseget.hr\/wp\/?page_id=9108"},"modified":"2026-03-03T11:00:41","modified_gmt":"2026-03-03T11:00:41","slug":"obavijest-o-nacinu-podnosenja-pisanog-prigovora-potrosaca","status":"publish","type":"page","link":"https:\/\/zeleniseget.hr\/wp\/?page_id=9108","title":{"rendered":"Obavijest o na\u010dinu podno\u0161enja pisanog prigovora potro\u0161a\u010da"},"content":{"rendered":"<section class=\"l-section wpb_row us_custom_a034389d height_custom\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_1 laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Sukladno \u010dl. 10. st. 3. Zakona o za\u0161titi potro\u0161a\u010da (\u201eNarodne novine\u201c, br. 41\/14) obavje\u0161tavamo potro\u0161a\u010de da prigovor kojim iznose svoje nezadovoljstvo u odnosu na pru\u017eenu uslugu mogu podnijeti u pisanom obliku te \u0107e im bez odga\u0111anja pisanim putem biti potvr\u0111en primitak tog prigovora. Prigovor se tako\u0111er mo\u017ee podnijeti putem po\u0161te na adresu:<\/p>\n<p>Zeleni Seget d.o.o.<\/p>\n<p>Seget Donji, Trg hrvatskog viteza \u0160piro \u0160evo Frzelin 1, 21218 Seget Donji<\/p>\n<p>e-mail adresu: <a href=\"mailto:info@zeleniseget.hr\">info@zeleniseget.hr<\/a><\/p>\n<p>Odgovor na pisani prigovor potro\u0161a\u010da dat \u0107emo u pisanom obliku najkasnije 15 dana od dana primitka prigovora, pa stoga molimo da nam u svom prigovoru navedete Va\u0161u kontakt adresu za dostavu odgovora.<\/p>\n<p>_____________________________________________________________________________________________________________________________________________________________<\/p>\n<p>Ako potro\u0161a\u010d nije zadovoljan odgovorom na prigovor, mo\u017ee podnijeti reklamaciju Povjerenstvu za reklamacije potro\u0161a\u010da pri Zelenom Segetu d.o.o.<\/p>\n<p>Na\u010din podno\u0161enja reklamacije Povjerenstvu:<\/p>\n<ul>\n<li>e-mail: <a href=\"mailto:info@zeleniseget.hr\">info@zeleniseget.hr<\/a><\/li>\n<li>(naslov: \u201cREKLAMACIJA &#8211; POVJERENSTVO\u201d)<\/li>\n<li>po\u0161ta: Zeleni Seget d.o.o. &#8211; Povjerenstvo za reklamacije potro\u0161a\u010da<br \/>Trg hrvatskog viteza \u0160piro \u0160evo Frzelin 1, 21218 Seget Donji<\/li>\n<li>osobno u prostorijama dru\u0161tva<\/li>\n<\/ul>\n<p>Reklamacija treba sadr\u017eavati:<\/p>\n<ul>\n<li>podatke korisnika (ime\/naziv, adresa, kontakt)<\/li>\n<li>podatke za identifikaciju usluge\/obra\u010duna (broj ra\u010duna, obra\u010dunsko mjesto\/broj ugovora korisnika)<\/li>\n<li>presliku prigovora i presliku odgovora dru\u0161tva (ako postoji)<\/li>\n<li>jasno nazna\u010deno \u0161to korisnik tra\u017ei (ispravak ra\u010duna, dodatno obrazlo\u017eenje i sl.)<\/li>\n<li>priloge po potrebi (ra\u010duni, fotografije, dopisi)<\/li>\n<\/ul>\n<p>Povjerenstvo \u0107e dostaviti pisani odgovor potro\u0161a\u010du najkasnije u roku 15 dana od zaprimanja reklamacije.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-9108","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/zeleniseget.hr\/wp\/index.php?rest_route=\/wp\/v2\/pages\/9108","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zeleniseget.hr\/wp\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zeleniseget.hr\/wp\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zeleniseget.hr\/wp\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zeleniseget.hr\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=9108"}],"version-history":[{"count":9,"href":"https:\/\/zeleniseget.hr\/wp\/index.php?rest_route=\/wp\/v2\/pages\/9108\/revisions"}],"predecessor-version":[{"id":9207,"href":"https:\/\/zeleniseget.hr\/wp\/index.php?rest_route=\/wp\/v2\/pages\/9108\/revisions\/9207"}],"wp:attachment":[{"href":"https:\/\/zeleniseget.hr\/wp\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=9108"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}